Privacy Policy

Privacy Policy

Introduction

Home2U Management (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal data we collect from our clients, employees, and website visitors. This privacy policy outlines how we collect, use, and share personal data, and the rights individuals have in relation to their personal data.

1. Data Collection

We collect personal data in the following ways:

• Information You Provide: We collect personal data when you voluntarily provide it to us, such as when you contact us for our Property Management Services, fill out forms on our website or through our third party tenant portal (AppFolio), or communicate with us via phone or email. This may include your name, contact information (such as phone number and email address), personal information, and any other information you choose to provide.

• Automated Information Collection: When you visit our website, we may collect certain information automatically through the use of cookies and other tracking technologies. This may include your IP address, browser type, and information about your interaction with our website.

2. Use of Personal Data

We use personal data for the following purposes:

• Service Delivery: To provide our Property Management rental solutions and services.

• Communication: To communicate with you regarding our services, respond to your inquiries, and provide customer support.

• Legal Compliance: To comply with legal obligations, such as record-keeping, reporting, and responding to legal requests.

3. Sharing of Personal Data

We do not share your personal data with third parties for marketing purposes. We may share personal data with third parties in the following situations:

• Service Providers: We may share personal data with service providers who assist us in providing our services. These service providers are required to keep your personal data confidential and use it only for the purposes for which we disclose it to them.

• Legal Requirements: We may disclose personal data if required to do so by law or in response to a valid legal request.

4. SMS Consent, Data Sharing, and Terms of Service

If you provide us with your phone number, you may receive SMS communications from us related to our services (Examples: appointment reminders, work order communications, details about our properties, etc). By providing your phone number, you consent to receiving such messages. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at https://home2umanagement.com/.

Visit https://home2umanagement.com/privacy-policy for privacy policy and Terms of Service.

We do not share any SMS consent, opt-in, or personal information with third parties or affiliates for marketing purposes. Your phone number and any personal information you provide will be used solely for the purposes of delivering our services and communicating with you as described in this policy. You can opt out of receiving SMS messages at any time by contacting us or opt out at any time, text STOP.

SMS Terms of Service: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Home2U Management LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://home2umanagement.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data and request a copy of it.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your personal data.

• Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Home2U Management

18018 Overlook Loop Ste 105-130,

San Antonio, TX 78259

(210) 585-2260